Delivery
Furniture Delivery
We've begun from brick & mortar and expanded online, not the other way around. Our delivery operations have been honed through diligent customer service and years of experience, leading to a defect rate of less than 1 percent.
Delivery available from Houston, TX to Continental U.S. at the front porch or building entrance.
Shipping costs include insurance covering full replacement, refund, or exchange in case of damage.
Tracking information is provided after shipment is processed.
LOCAL HOUSTON & SURROUNDING
| Shipping Option | Order Total | Description | Cost |
|---|---|---|---|
| Standard Delivery | Over $500 | Free delivery to entryway. Includes stair or elevator navigation. Appointment required. | Free |
| Standard Delivery | Under $500 | Entryway drop-off. Includes stair/elevator handling. Appointment required. | $99 |
| White Glove Delivery | Any | In-room placement, assembly, and trash removal. Signature required. | $120 |
CONTINENTAL U.S. (48 States)
Shipping includes basic carrier insurance. Estimated delivery time: 1–3 weeks (excluding processing).
| Shipping Option | Order Total | Description | Cost |
|---|---|---|---|
| Ground Shipping | $1 – $299 | Standard delivery to front door or ground level | $95 |
| Outside Delivery | $300 – $499 | Curbside/front door/entrance drop-off. No stairs or inside service. Appointment and signature may be required. | $145 |
| Outside Delivery | $500+ | Curbside/front door/entrance drop-off. No stairs or inside service. Appointment and signature may be required. | Free |
| White Glove Delivery | $1,500+ | In-room placement, assembly, and debris removal. Signature required. | $50 |
Note: Some items may offer optional white glove or removal service during checkout. Availability varies. Contact us if unsure.
