Cancellation Policy

We at ASY Furniture are dedicated to ensuring your shopping experience with us is seamless and satisfactory. In scenarios involving pricing discrepancies, errors, stock availability, carrier and security related issues that affect the successful delivery of your order, we have formulated a comprehensive cancellation policy as follows:

  1. Pricing Issues: Should a technical glitch, typographical error, or any other unforeseen circumstance result in an incorrect price being displayed on our product page, we reserve the right to cancel orders associated with that product. We pledge to promptly notify you of such anomalies and provide you with accurate pricing information. Subsequently, you will have the option to proceed with your order at the corrected price or cancel without incurring any penalties.

  2. Error Issues: If inaccuracies are present in product descriptions, specifications, or any other relevant information on our product page that may impact your understanding of the product, we retain the right to cancel orders influenced by these errors. We are committed to informing you of such errors and their implications on your order. You will be empowered to decide whether to proceed based on the rectified details or to cancel your order without any adverse consequences.

  3. Stock Availability: Although we consistently update our product pages to reflect precise stock levels, fluctuations in demand or unforeseen inventory disparities may lead to instances where the product you ordered is no longer available. In such circumstances, we reserve the right to cancel your order. We will promptly apprise you of the stock unavailability and present alternative options if applicable. You can choose to proceed with an alternative selection, await restocking, or cancel your order without facing any penalties.

  4. Carrier-Related Issues: In instances where the delivery of your order is impeded by carrier-related problems such as undeliverable addresses, shipping constraints, or other logistical challenges, we reserve the right to cancel your order. We are committed to notifying you of these issues and working towards resolving them in collaboration with you. You may opt to provide accurate address information, explore alternative shipping options, or choose to cancel your order without encountering any negative repercussions.

  5. Scam-Related Concerns: To ensure the security and integrity of our transactions, we maintain vigilance against potential scams and fraudulent activities. If we suspect any fraudulent behavior associated with an order, we reserve the right to cancel it to protect both you and our business. We pledge to engage you promptly if such concerns arise, and together, we will work to verify the legitimacy of the order.

We value your trust and are unwavering in our commitment to maintaining transparency and precision in all our interactions. This cancellation policy is thoughtfully constructed to safeguard the interests of both parties and ensure fairness when confronted with unexpected circumstances. We apologize for any inconvenience that such cancellations may cause and assure you of our earnest efforts to prevent their occurrence.